Privacy Policy & Terms and Conditions
Privacy Policy
1. Introduction
At Spa Marketplace, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Types of Information Collected
- Personal Information: This includes your name, email address, phone number, postal address, payment details, and any other information you provide to us.
- Non-Personal Information: Thisincludes data that cannot be used to identify you personally, such as browser type, operating system, and website usage data.
3. Collection Methods
- Direct Collection: We collect personal information directly from you when you register on our website, place an order, subscribe to our newsletter, or contact us.
- Indirect Collection: We collect information through cookies and other tracking technologies to enhance your experience on our website.
4. Purpose of Collection
We collect personal information to:
- Provide and manage our services.
- Process transactions and send order confirmations.
- Respond to customer service requests and support needs.
- Improve our website and marketing efforts.
- Send periodic emails regarding your order or other products and services.
5. Use and Disclosure of Information
- Use: We use your personal information to process transactions, provide customer support, and improve our services. We may also use your information to send you promotional materials, but you can opt-out at any time.
- Disclosure: We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services or comply with the law. This includes trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
6. Data Security
We implement a variety ofsecurity measures to maintain the safety of your personal information. This includes using secure servers, encryption, and access controls to protect against unauthorized access, alteration, or disclosure of your personal information.
7. Access and Correction
You have the right to access and correct your personal information held by Spa Marketplace. If you wish to review or update your information, please contact us at the provided contact details.
8. Cookies and Tracking Technologies
We use cookies to understand and save your preferences for future visits and compile aggregate data aboutsite traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.
9. Third-Party Services
We use third-party services such as payment processors and analytics services that may have access to your personal information. These third parties are obligated to protect your information and only use itfor the purposesfor which it was disclosed.
10. Changes to the Privacy Policy
Spa Marketplace reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at sales@spamarketplace.com.au.
